Evaluation Services

Evaluation

We provide expert evaluation services to organizations across Canada. We have substantial experience of evaluating programs, projects, services, campaigns, and other interventions and initiatives. We have completed evaluations for numerous non-profit organizations and government agencies. Our evaluations have included large, complex evaluations spanning several years and small evaluations with a tight turnaround. 

An outcome evaluation is concerned with the effect the initiative (or program) has on participants. It can help answer questions such as: What impact is the program having on those taking part? What works? For whom? How? Are the program objectives being met? Did the program have any unintended effects on participants?

A process / implementation evaluation will help you know whether the program has been implemented as intended. It will ask questions such as: How is the program being implemented? Does it operate as planned and expected? Who is participating in the program? Who is not? What are the barriers and facilitators to implementation?

Formative evaluation is normally carried out when a new program is being developed or when an existing one is being modified in some way. A formative evaluation seeks to determine if the program or project is feasible, appropriate and acceptable before it is fully implemented or rolled out.

In developmental evaluation the evaluator works in partnership with your program management team and provides real-time feedback from ongoing collection and analysis of data allowing you to make changes as the program evolves. DE is used to support innovation development such as new projects or programs or organizational change.

Read more

We have conducted numerous evaluations for a wide range of public and non profit organizations. We are experienced in participatory, empowerment, action research and utilization-focused evaluation approaches.  We are skilled in mixed methods evaluation and draw upon a wide range of methods to collect, analyze and interpret data, to achieve insight into program implementation and impact.

We adapt our approach to meet your individual requirements and budget. We deliver a robust independent evaluation to provide you with the insight upon which to base decisions and develop and improve practice. Information gathered from evaluation can also provide evidence-based information to demonstrate the effectiveness of your service.

Methods

We are skilled in a variety of evaluation methods and techniques 

Observation

Structured or unstructured, participants or non-participant, observation

Interviews

Interviews, in person or phpne, with program participants and other stakeholders

Focus groups

Focus groups and small group interviews

Surveys

Online, email, mobile and paper surveys

Secondary data

Analysis of existing data from monitoring and feedback

Creative approaches

Use of photography, art and creative writing, diaries and journals

Analysis

We have expertise in a range of analytical approaches and techniques.

  • Qualitative analysis - we use various approaches and frameworks for the analysis of qualitative data tailored to a specific project.
  • We are experienced in using NVivo, a software programme for the analysis of qualitative data.
  • Quantitative analysis - statistical analysis of primary data; content/text analysis of open-ended survey items.
  • Secondary analysis of data (analysis of existing data sets, e.g. data collected from internal evaluation or in-house surveys).
  • We are proficient in the use of SPSS for the statistical analysis of quantitative data and MS Excel for data visualization.

Find out more about our evaluation services

If you have any questions of would like more information about our evaluation services, please contact us, You can see some examples of our work on our website. You can also check out our articles about evaluation in our blog, or on our Facebook Page.